Logo Way to the Web Limited
Server Management Services
Home Legacy Hosting Plans Support Terms & Conditions Privacy Policy Contact Us
Legacy Hosting Plans
Mail Scanning
General Terms & Conditions
Domain Terms & Conditions
 
Frequently Asked Questions
Terms and Conditions
 
ConfigServer Services
Client Login
 
We are not accepting new web hosting customers at this time.
Existing customers, please contact us to add a new account
or upgrade your existing account.


Technical Support

To request help on any support issue, please log a support request on the HelpDesk.

This is the preferred method of raising support issues, any emailed requests will be referred back to the HelpDesk. Use of the online helpdesk enables us to provide better, quicker support by keeping all information relating to your problem or issue in one place.

Before submitting a helpdesk ticket

Please check our Web Hosting FAQ, as your question may be answered there.

Normal Support Hours:

Our servers are monitored 24*7 for any network, hardware or server software downtime. The support hours below relate to availability of sales and support staff to answer questions and provide technical assistance for your hosting account:

8 a.m. to 11 p.m. U.K. time, 7 days a week including UK Bank Holidays.


1998-2016, Way to the Web Limited
ConfigServer, Way to the Web, WebUMake and WebUMake Hosting are trademarks of Way to the Web Limited